Terms of service.

SMS messaging terms & compliance

1. Program description: This messaging program sends booking confirmation, pickup reminder, return reminder, and rental support messages to customers who have booked gear rental through our website at https://redcraterentals.com, or who have explicitly opted in to receive SMS notifications. Marketing SMS opt-in is collected only through the LeadConnector chat widget on our website, where users enter their name and phone number and optionally check a consent box. Transactional rental texts (confirmations and reminders) are sent to customers who provide a phone number at checkout. Messages include booking confirmations, pickup and return reminders, rescheduling updates, and customer support communications related to rentals.
2. Cancellation instructions:You can cancel the SMS service at any time. Text “STOP” to the same number that sent you messages. We will confirm your unsubscribe status via SMS. Following confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
3. Support information:Reply “HELP” for assistance. Reach customer support by text or call at (561) 475-1441, or by email at info@redcraterentals.com.
4. Carrier liability: Carriers are not liable for delayed or undelivered messages.
5. Message & data rates: Message and data rates may apply. Message frequency varies based on your rental activity and service usage. Contact your wireless provider with questions about your text or data plan.
6. Supported carriers:Our SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.
7. Age restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy policy: For privacy-related inquiries, see our Privacy Policy at https://redcraterentals.com/privacy.

We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.

General terms

This website (the “Site”) is owned and operated by Red Crate Rentals LLC(“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Red Crate Rentals LLC.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual property rights

Our limited license to you

This Site and all the materials available on the Site are the property of Red Crate Rentals LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. You may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your license to us

By posting or submitting any material (including comments, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites. The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Red Crate Rentals LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online commerce

Certain sections of the Site allow you to purchase gear rental services. Prices are calculated server-side; payment is processed by Stripe. We are responsible for fulfillment of rentals booked through https://redcraterentals.com. If you make a purchase, the information obtained during your visit, including payment information, may be collected by us and our payment processors.

Registration & passwords

To access certain features of the Site, you may be required to register and create an account (via Clerk). You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, notify us immediately at info@redcraterentals.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in Palm Beach County, Florida.

Changes to terms of service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date (Jan 1, 2026).

For any questions regarding these Terms of Service, please contact us at:

Red Crate Rentals LLC
Phone: (561) 475-1441
Email: info@redcraterentals.com
Website: redcraterentals.com

By using our website and services, you consent to these Terms of Service.

Effective Jan 1, 2026 · Red Crate Rentals LLC · West Palm Beach, FL

Rental agreement

Agreement v1.4 · effective Oct 19, 2026

Red Crate Rentals: Equipment Rental Agreement, Release, and Charge Authorization

Version 1.4 · Effective date: Oct 19, 2026

This Equipment Rental Agreement, Release, and Charge Authorization (the "Agreement") is a binding contract between Red Crate Rentals LLC, a Florida limited liability company ("RCR," "we," "us," "our"), and you, the person renting equipment ("you," "your," or the "Renter"). By electronically signing this Agreement, you agree to every term below. Each time you pick up rented equipment, you confirm that agreement again.

READ THIS ENTIRE AGREEMENT BEFORE SIGNING. IT INCLUDES A RELEASE OF LIABILITY, AN ASSUMPTION OF RISK, AN INDEMNIFICATION OBLIGATION, A STATUTORY NOTICE REGARDING FAILURE TO RETURN RENTAL PROPERTY, AND YOUR AUTHORIZATION FOR US TO CHARGE YOUR SAVED PAYMENT METHOD FOR RENTAL FEES, LATE FEES, AND DAMAGE, LOSS, OR THEFT COSTS.

1. Eligibility and Identification

1.1 You must be at least 18 years old to rent from RCR and to enter into this Agreement. By signing, you represent that you are 18 or older.

1.2 You must provide a valid, unexpired government-issued photo ID (such as a driver's license). You authorize RCR to record, store, and use that ID and the personal and payment information you provide for identity verification, fraud prevention, enforcement of this Agreement, and recovery of rented equipment. RCR keeps this information only as long as needed for those purposes, as described in our Privacy Policy at redcraterentals.com/privacy. If RCR cannot verify your identity or age, RCR may cancel your booking and refund the full amount you paid.

1.3 You represent that all information you provide (name, address, phone, email, ID, and payment information) is true and current.

1.4 Renting for a business. If you book on behalf of a company or production, you are still the Renter and are personally responsible under this Agreement. If you are authorized to act for that company, it is also bound by this Agreement, jointly with you.

2. The Rental

2.1 What you are renting. RCR rents you the equipment listed on your order, together with all included accessories, cases, cables, and batteries, and any replacement item RCR provides under Section 4.5 (together, the "Equipment"), for the rental period shown on your order. Each order is identified by its order number and is incorporated into this Agreement by reference, including its item list, rental dates and times, charges, and the replacement value of each item. This Agreement governs every booking you place while this version is current.

2.2 Rental period. Your rental begins at your scheduled pickup time and ends at your scheduled return time, as shown on your order. Rental days are calendar days: the pickup day and the return day each count as a full rental day, as does every day between them, so a rental picked up on a Monday and returned on Tuesday is two rental days, and one picked up and returned on the same day is one. All times in this Agreement and on your order are Eastern Time (America/New_York). You may keep and use the Equipment any day of the week during your rental period; the rental clock runs continuously, including weekends and holidays.

2.3 Pickup, return, and delivery. Except for Equipment RCR delivers, all Equipment is picked up and returned in person at the pickup location in your booking confirmation, in West Palm Beach, Florida, during the pickup and return windows shown on your order. The windows available to you are those offered at checkout for your selected dates. RCR requires a minimum amount of advance notice before a pickup window, and windows that do not meet it are not offered. Same-day rentals are permitted where checkout offers a same-day window, and a same-day pickup carries a same-day rush fee, shown at checkout and on your order. Any pickup or return outside the windows offered at checkout — including a same-day pickup for which no window remains — may be arranged by phone at the number shown at checkout, at RCR's discretion, and is not guaranteed. RCR can sometimes deliver within Palm Beach County. A delivery, and the return of delivered Equipment, may be arranged the same way, on the same terms, and a delivery counts as your pickup under this Agreement.

2.4 Title. RCR retains ownership of all Equipment at all times. This is a rental only. You acquire no ownership interest and no option to buy.

2.5 Extensions. If RCR agrees to extend your rental, whether through your account where that option is offered or by written confirmation from RCR, the new return time becomes your scheduled return time for all purposes of this Agreement, and the extension charge is charged under Section 3.3.

3. Payment, Taxes, and Saved-Card Authorization

3.1 Rental charges. You agree to pay the rental fees, any selected damage waiver fee, any same-day rush fee, and any applicable taxes shown on your order at checkout.

3.2 Taxes. You are responsible for all applicable sales and other taxes. RCR does not currently charge sales tax. If it begins to, it will add tax to your order, and to any other amount charged under this Agreement, where required by law.

3.3 SAVED-CARD AUTHORIZATION. YOU AUTHORIZE RCR TO SECURELY STORE YOUR PAYMENT METHOD AND TO CHARGE IT, WITHOUT FURTHER AUTHORIZATION FROM YOU AT THE TIME OF CHARGE, FOR ANY OF THE FOLLOWING AMOUNTS YOU OWE UNDER THIS AGREEMENT:

(a) rental fees, the damage waiver fee if selected, the same-day rush fee if your booking has one, extension charges, and applicable taxes;

(b) late fees under Section 5;

(c) damage, loss, or theft charges under Section 6;

(d) any other amount you owe under this Agreement.

This authorization covers charges made while you are not present ("off-session" charges) and charges made after the Equipment is returned or the rental period ends. RCR will send notice of each charge, with the amount and the reason, to the email address associated with your booking and, unless you have opted out of text messages, by text message to the phone number associated with your booking. If a charge fails, you remain liable for the amount owed. Nothing in this Section limits any billing-dispute rights you have under applicable law; you agree, however, that charges made under this authorization are authorized charges.

For each booking, you confirm this card-storage authorization separately at checkout, and RCR keeps a record of your consent together with the last four digits of the stored card. RCR will notify you by email of any change to the terms of this authorization. You may revoke this authorization for future bookings at any time by contacting RCR (Section 15.5). For a booking you have already placed, this authorization remains in effect until the Equipment is returned and every amount arising from that booking under this Agreement has been paid, and revoking it does not cancel, reduce, or excuse any amount you owe.

4. Condition, Risk of Loss, Malfunction, and Return

4.1 Inspection at pickup. You will inspect the Equipment at pickup. By taking possession, you acknowledge that the Equipment is in good working condition and complete, except for any condition you report to RCR at pickup or by email or text message to RCR within 2 hours after pickup.

4.2 Risk of loss. From the moment you take possession until the Equipment is returned to RCR and inspected, you bear all risk of loss, theft, damage, and destruction of the Equipment, regardless of cause and regardless of whether you were at fault, except to the extent the loss or damage results from normal wear, from a malfunction described in Section 4.5, from a defect in the Equipment that existed at pickup, or from the negligence, gross negligence, or intentional misconduct of RCR. You agree that risk of loss passes to you as stated in this Section, in place of the default rule in Section 680.219, Florida Statutes.

4.3 Return condition. You must return all Equipment, with all included accessories, by the scheduled return time, in the same condition as at pickup, normal wear excepted. RCR will inspect and may photograph the Equipment at return and will assess it against its condition at pickup.

4.4 No early-return refund. If you return Equipment before the end of your rental period, you are not entitled to any refund for the unused time.

4.5 Equipment malfunction. If Equipment fails to function properly during your rental through no fault of yours and despite use consistent with this Agreement, notify RCR promptly. RCR will, at its option, (a) replace the item with the same or a comparable item if one is available, or (b) refund the rental fee for that item for the affected days. This is your sole and exclusive remedy for Equipment malfunction. RCR is not responsible for the results of your shoot or project; see Section 8.5.

5. Late Returns and Late Fees

5.1 Grace period. A grace period of 24 hours after your scheduled return time applies. No late fee is charged for Equipment returned within the grace period.

5.2 Late fees. If Equipment is returned after the grace period ends, RCR will charge a late fee equal to the daily rate recorded on your order for each late item, for each day, or part of a day, from the end of the grace period until the item is returned. RCR charges late fees to your saved payment method under Section 3.3 and sends you notice of each charge. Late fees will not exceed the total replacement value of the late items.

5.3 Continued non-return. If Equipment is not returned within 5 days after delivery of RCR's written demand for its return under Section 15.6 (or after that demand is returned undelivered), RCR may treat it as lost or stolen under Section 6.5. Equipment not returned is also subject to the statutory notice in Section 6.6.

5.4 Closures. Late fees do not accrue for any period during which RCR's location is closed to returns because of an event described in Section 10.4, provided you contact RCR and return the Equipment within 24 hours after RCR reopens.

6. Damage, Loss, and Theft

The amount you owe for damage, loss, or theft depends on the insurance option you selected at checkout. The "replacement value" of an item is the replacement value shown on that item's page at redcraterentals.com when you book. It is also shown at checkout and on your order.

6.1 If you selected the Damage Waiver. For damage to an item from any cause other than the exclusions below, RCR waives its right to recover from you beyond 10% of that item's replacement value. THE DAMAGE WAIVER DOES NOT COVER THE FOLLOWING. THE 10% LIMIT DOES NOT APPLY TO THEM, AND RCR WILL CHARGE THE FULL AMOUNT UNDER SECTION 6.4 (DAMAGE) OR SECTION 6.5 (THEFT, LOSS, OR NON-RETURN): theft; loss or failure to return; water, liquid, or sand damage; damage from intentional misuse or gross negligence by you or anyone you allow to handle the Equipment; and any damage occurring outside the United States. If you cancel before your rental period begins, the damage waiver fee is refunded on the same terms as your rental fees under Section 10.1; once your rental period begins, it is non-refundable except under Sections 10.3 and 10.4.

THE DAMAGE WAIVER IS NOT INSURANCE. It is a contractual waiver by RCR of part of its right to recover from you for damage to the Equipment. It does not cover injury to any person or damage to anyone else's property. Your own property, renter's, or business insurance policy may already cover rented equipment; you are free to rely on that coverage instead (see Section 6.3).

6.2 If you selected Self-Insured (no waiver). You are responsible for 100% of the repair or replacement cost (Section 6.4) of any Equipment that is damaged, and for the full amounts in Section 6.5 for any Equipment that is lost, stolen, or not returned.

6.3 If you selected Self-Insured and provided a Certificate of Insurance (COI). A COI is provided under the Self-Insured option, not instead of it, and Section 6.2 applies to you. Your COI must name Red Crate Rentals LLC as certificate holder and loss payee. RCR may review any COI and may reject a COI that does not meet these requirements or does not adequately cover the Equipment; if RCR rejects it, your booking remains Self-Insured under Section 6.2. You remain responsible for any amount your insurer does not pay, including deductibles and any shortfall below the repair or replacement cost.

6.4 How damage is assessed and charged. The "repair or replacement cost" of a damaged item is the lesser of (a) the reasonable cost to repair it to its condition at pickup, or (b) its replacement value. RCR will charge the amount you owe to your saved payment method under Section 3.3. The charge notice will describe the damage and state the amount; photographs taken at return are available on request.

6.5 Theft and non-return. If Equipment is stolen or not returned, you owe the item's replacement value, which you agree is a reasonable measure of RCR's actual loss (the cost to replace the item with the same or a comparable item), and you authorize RCR to charge it to your saved payment method under Section 3.3. For an included accessory that is not listed separately on your order, the amount is the reasonable cost to replace that accessory. Once RCR charges the replacement value of an item, RCR stops charging late fees for that item to your payment method. If the Equipment is later returned to or recovered by RCR in the condition required by Section 4.3, RCR will refund the replacement-value charge for that item, less any unpaid late fees for the full period the item was overdue (subject to the cap in Section 5.2), any damage assessed under this Section 6, and RCR's reasonable, documented recovery costs. You agree that RCR may use the ID, address, payment, and other information on file to recover the Equipment or its value by lawful means, may report the matter to law enforcement and cooperate with any resulting investigation or prosecution, and may pursue any available civil remedies. You agree to cooperate with any such recovery, including providing a police report on request if you claim the Equipment was stolen from you.

6.6 STATUTORY NOTICE (Section 812.155, Florida Statutes). Read and initial:

Failure to return rental property or equipment upon expiration of the rental period and failure to pay all amounts due (including costs for damage to the property or equipment) are evidence of abandonment or refusal to redeliver the property, punishable in accordance with section 812.155, Florida Statutes.

Renter's initials: ________

RCR may ask you to initial this notice again for each booking.

7. Permitted and Prohibited Use

7.1 You will use the Equipment only for its intended purpose and in a careful and lawful manner, and only within the United States.

7.2 You will not: (a) sublease, lend, assign, or transfer the Equipment or this Agreement, or give possession of the Equipment to anyone else, except members of your crew using it under your supervision; (b) use the Equipment for any unlawful purpose; (c) remove, alter, or obscure any serial number, label, or ownership marking; (d) repair, modify, or attempt to repair the Equipment yourself, or allow anyone other than RCR to do so; (e) take or use the Equipment outside the United States; (f) operate the Equipment in a manner that is unsafe or contrary to manufacturer instructions; or (g) transport the Equipment, including its lithium batteries, in violation of law, including federal and airline restrictions on carrying lithium batteries on aircraft.

7.3 You are responsible for the acts and omissions of anyone you allow to handle or operate the Equipment.

8. ASSUMPTION OF RISK AND RELEASE OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE.

8.1 ASSUMPTION OF RISK. YOU UNDERSTAND THAT RENTING, PICKING UP, RETURNING, LOADING, UNLOADING, HANDLING, TRANSPORTING, AND OPERATING PHOTOGRAPHY, CINEMA, LIGHTING, GRIP, SUPPORT, AND ELECTRICAL EQUIPMENT INVOLVES INHERENT AND OTHER RISKS, INCLUDING WITHOUT LIMITATION: ELECTRICAL SHOCK, BURNS, AND FIRE; INJURY FROM LIFTING, CARRYING, OR DROPPING HEAVY OR AWKWARD EQUIPMENT; INJURY FROM FALLING EQUIPMENT, RIGGING, STANDS, OR MOUNTS, INCLUDING FRAMES, FLAGS, AND OVERHEAD RIGS MOVED BY WIND, OR FROM FALLS FROM ELEVATED POSITIONS; INJURY FROM DOLLIES, TRACK, GIMBALS, AND OTHER MOVING CAMERA SUPPORTS; TRIPPING OR ENTANGLEMENT IN CABLING; BATTERY AND CHARGER HAZARDS, INCLUDING LITHIUM BATTERY FIRE; AND DAMAGE TO YOUR OWN OR THIRD PARTIES' PROPERTY. YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL SUCH RISKS, WHETHER OR NOT DESCRIBED HERE.

8.2 RELEASE. TO THE FULLEST EXTENT PERMITTED BY FLORIDA LAW, YOU, ON BEHALF OF YOURSELF AND YOUR HEIRS, EXECUTORS, ADMINISTRATORS, PERSONAL REPRESENTATIVES, AND ASSIGNS, RELEASE, WAIVE, AND DISCHARGE RED CRATE RENTALS LLC AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS (THE "RELEASED PARTIES") FROM ANY AND ALL CLAIMS, DEMANDS, LOSSES, LIABILITIES, AND CAUSES OF ACTION FOR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING OUT OF OR RELATING TO YOUR RENTAL, PICKUP, RETURN, POSSESSION, TRANSPORT, OR USE OF THE EQUIPMENT, WHETHER BASED ON THE ORDINARY NEGLIGENCE OF THE RELEASED PARTIES, ON STRICT LIABILITY (INCLUDING STRICT PRODUCTS LIABILITY OF RCR AS A COMMERCIAL LESSOR OF THE EQUIPMENT), ON BREACH OF WARRANTY, OR ON ANY OTHER THEORY.

8.3 WHAT IS NOT RELEASED. THIS RELEASE DOES NOT APPLY TO, AND YOU DO NOT WAIVE, CLAIMS ARISING FROM THE GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF THE RELEASED PARTIES, OR ANY LIABILITY THAT CANNOT BE WAIVED UNDER FLORIDA LAW.

8.4 EQUIPMENT PROVIDED "AS IS." EXCEPT AS EXPRESSLY STATED IN SECTION 4.5 OR REQUIRED BY LAW, THE EQUIPMENT IS PROVIDED "AS IS" AND "AS AVAILABLE," AND RCR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8.5 LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE RELEASED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST FOOTAGE, OR LOST OPPORTUNITY, ARISING FROM THE EQUIPMENT OR THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY, AND RCR'S TOTAL LIABILITY ARISING FROM ANY RENTAL WILL NOT EXCEED THE AMOUNT YOU PAID RCR FOR THAT RENTAL. THIS SECTION 8.5 DOES NOT LIMIT LIABILITY FOR PERSONAL INJURY OR DEATH THAT IS NOT RELEASED UNDER SECTION 8.2, FOR THE GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF THE RELEASED PARTIES, OR FOR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

9. Indemnification

To the fullest extent permitted by law, you will indemnify, defend, and hold harmless the Released Parties from any third-party claim, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your use, possession, transport, or operation of the Equipment; (b) your breach of this Agreement; (c) injury to or death of any person, or damage to any property, caused by you or anyone you allow to handle the Equipment; and (d) your violation of any law. This Section does not require you to indemnify any Released Party for any claim to the extent it is caused by that Released Party's own negligence, gross negligence, or intentional misconduct, or by a defect in the Equipment that existed at pickup.

10. Cancellation, Refunds, and Events Beyond Our Control

10.1 If you cancel a confirmed booking, your refund of the amount you paid for that booking is determined by how far in advance of your scheduled pickup time you cancel:

• 72 hours or more before pickup: 100% refund.
• At least 24 hours but less than 72 hours before pickup: 50% refund.
• Less than 24 hours before pickup: no refund.

10.2 There is no refund for early return of Equipment once a rental has begun (Section 4.4).

10.3 RCR may cancel a booking and issue a full refund at its discretion, including when Equipment becomes unavailable or when RCR cannot verify your identity or age.

10.4 Events beyond our control. If RCR cannot make Equipment available, or you cannot reasonably pick it up, due to events beyond the parties' reasonable control (including hurricanes and other severe weather, declared emergencies, evacuation orders, fire, or utility failure), RCR may cancel or reschedule the affected booking. If cancelled, RCR will refund all amounts paid for the unfulfilled portion of the rental. This refund is your sole remedy for such events.

10.5 No-shows. If you do not pick up your Equipment during your rental period and have not cancelled, the booking is treated as cancelled less than 24 hours before pickup, and no refund is due.

11. Default

You are in default if you fail to return Equipment by the end of the grace period in Section 5.1, fail to pay any amount when due, breach any term of this Agreement, or provide false information. On default, RCR may, in addition to its other rights: charge your saved payment method for all amounts owed (with notice of each charge); recover the Equipment by lawful means, without breach of the peace; suspend or terminate your account; and pursue all available legal remedies, including those described in Sections 6.5 and 6.6.

12. Electronic Signature, Records, and Messages

12.1 Electronic signature. You agree that signing and initialing this Agreement electronically is legally binding and has the same effect as a handwritten signature and initials, consistent with the federal E-SIGN Act and Florida's Uniform Electronic Transaction Act (Section 668.50, Florida Statutes). You consent to receive this Agreement, charge notices, and related records electronically. RCR records your electronic signature and initials together with the date, time, agreement version, and technical information about your submission, and keeps this record as evidence of your acceptance.

12.2 Your copy. You can print this Agreement when you sign it, and RCR will email you a copy of it when you sign.

12.3 Transactional messages. You agree that RCR may send you calls and text messages, including automated messages, about your bookings, pickups, returns, charges, and account, at the phone number you provide. These messages are not marketing. Message and data rates may apply. Reply STOP to opt out of text messages at any time; RCR will continue to send required notices by email. RCR sends marketing messages only if you separately opt in.

13. Changes to this Agreement

This is Version 1.4. RCR may publish new versions. The version in effect at the time you place a booking governs that booking. You do not need to sign this version again for each booking unless RCR asks you to. If a new version is in effect, you may be required to review and accept it before placing your next booking.

14. Governing Law, Venue, and Attorneys' Fees

14.1 This Agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to this Agreement or your rental will be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the personal jurisdiction of those courts.

14.2 Attorneys' fees. In any action to enforce or interpret this Agreement, the prevailing party is entitled to recover its reasonable attorneys' fees and costs from the other party.

15. General

15.1 Entire agreement. This Agreement, together with your order and the policies referenced in it, is the entire agreement between you and RCR regarding your rental and supersedes any prior understanding. If this Agreement conflicts with your order or any policy, this Agreement controls, except that the item list, rental dates and times, charges, and replacement values shown on your order control.

15.2 Severability. If any provision is found unenforceable, the rest of the Agreement remains in effect, and the unenforceable provision will be enforced to the maximum extent permitted.

15.3 No waiver. RCR's failure to enforce any provision is not a waiver of its right to enforce it later.

15.4 Assignment. You may not assign this Agreement. RCR may assign it.

15.5 Contact. Red Crate Rentals LLC, West Palm Beach, FL. Except for a delivery under Section 2.3, pickup and return take place at the pickup location in your booking confirmation. Email: info@redcraterentals.com. Phone: +1 (561) 475-1441.

15.6 Notices. RCR sends notices to the email address associated with your booking or account. A demand for return of overdue Equipment may also be made in person, by hand delivery, by certified mail (return receipt requested), or by courier with tracking, addressed to the billing address you provided at checkout, which is shown on your order. You must keep your contact information current. A demand sent by certified mail or tracked courier to that address is effective even if it is returned undelivered.

15.7 Survival. Sections 3, 5, 6, 8, 9, 11, 14, and 15 survive the end of your rental and any termination of this Agreement.

BY SIGNING BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS AGREEMENT, INCLUDING THE RELEASE OF LIABILITY (SECTION 8), THE DAMAGE, LOSS, AND THEFT TERMS (SECTION 6), THE STATUTORY NOTICE (SECTION 6.6), AND THE SAVED-CARD AUTHORIZATION (SECTION 3.3), AND THAT YOU AGREE TO BE BOUND BY IT.

Signature: ______________________ Date: ______________